As a Millennial, I have been fortunate enough to reap the benefits of the invent of the internet for basically my entire life. While I do know of a world without the internet, smart phones, and Jimmy Johns online ordering system, I recognize the value that these seemingly small conveniences add to my life. Flashback […]
Because we live in the future, I wasted very little time trading in my two-year-old iPhone 4 for a shiny new iPhone 5 when it was released in September. There was nothing wrong with my old phone, but as a designer of software and websites destined to be used on the new device, I have […]
Earlier I had posted my review and critique of Stephen Baker’s book ‘Numerati’, noting that he doesn’t give b2b examples. Since the, I have been on the hunt for b2b examples. I just found another one by Otis Elevator company, which offers the following service on their website: REM® Remote Elevator Monitoring Otis developed the […]
I just finished Numerati by Stephen Baker. Enjoyed the book with chapters on how Numerati are watching, monitoring, and modeling people as workers, shoppers, voters, bloggers, terrorists, patients, and lovers. Not much here if you are interested in B2B space, but I met two people recently who I would classify as B2B Numerati. The first […]
In this day and age of the algorithms, everyone including me is gaga over algorithms. However, algorithms have limits, especially in matters of inalienable rights such as healthcare, education, liberty and justice. For instance, if algorithms are applied to increase healthcare insurance costs for select individuals/organizations based on sex, age, past use of health benefits, […]
What happens when the economy goes south? Well, the obvious stuff — as consumers and as businesses we buy less, postpone major purchases, waste less, and try to develop a sense of financial aikido to defend ourselves from an unforgiving market. One of the things we get really good at is stretching dollars by keeping […]
Well, “nag” is a strong word, but here’s an interesting site that will keep you electronically engaged. A friend of mine pointed me to I Want Sandy (www.iwantsandy.com), a web assistant . Sandy is very nice, for a figment of my digital imagination, and sends timely, pleasant reminders to my email inbox and/or my mobile […]
A million years ago (well, 1978) I was at the Museum of Modern Art in New York enjoying an exhibition put together by then-curator John Szarkowski entitled “Mirrors and Windows.” The thesis of the exhibition was that photography was either a mirror of what was around the photographer or a window into the photographer’s or […]
Back when my day job was advertising, the Holy Grail of advertising was WOM: word of mouth. If your spot or print ad could generate positive WOM (“buzz” in those days was something only insects did. By the way, this was only 8 years ago), it was golden. I just blundered across an eMarketer report […]
I recently took my 6-year-old son to the Ringling Brothers Circus and was really impressed with the focus on the customer. Buying tickets from Ticketmaster was comparatively easy (though the nanoseconds you have to actually make the purchase could be extended), and printing out your tickets ala airline e-tickets was great, but the really impressive […]