Ideas, insights and inspirations.

Colleges and universities are akin to a small town and serve a vast plurality of people.  A college website, being its digital soul, serves a multitude of functions for its many audiences: prospective students, current students, parents, alumni, faculty & staff, donors, employers, research partners, foundations, media, financial institutions, and nearby communities at large. In this blog post, I’ll limit my focus on tips and best practices for user experience design of college websites for increasing enrollment. It all begins with seven essential questions prospective students have User experience is human experience. Prospective students are on their personal hero’s journey. Beyond their personal needs and wants, they have dreams they hope to fulfill, ambitions they wish to achieve, and challenges they aim to overcome. Ultimately, they want to enroll in a college which can give their spirit a fighting chance to blossom and thrive. Let’s assume that a prospective student has just arrived at a college website after gathering preliminary … Continue reading

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Olds College of Agriculture & Technology sits in the center of Alberta, at the northern edge of North America’s Wheat Belt, a vast swath of the Great Plains. The school’s Smart Agriculture Ecosystem — with labs, 3,600 acre Smart Farm and researchers — plays an outsized role in advancing a range of digital agriculture innovations designed to sustain Canada’s position as one the world’s largest agricultural producers and exporters. The Olds College leadership team turned to Elliance to translate a new public-facing name and brand position into a full website relaunch focused on clear business goals: Grow the number, geographic reach and diversity of its prospect pool. Increase research funding, industry partnerships, major gift donors. Leverage digital content as a catalytic force to secure non-branded, organic page one Google rankings The Elliance website team prioritized the following site features and outcomes: Transform oldscollege.ca from a quiet enrollment website into a true digital content platform and conversion machine, capable of expanding the reach and … Continue reading

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Elliance, a higher education website design and SEO marketing agency, helps universities with redesign and SEO projects. Here is a glimpse of our recent work for UNC Charlotte which resulted in top rankings in North Carolina.

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Elliance has grown enrollment, endowment and reputation for over 100 colleges and universities including 10 medical schools and healthcare institutions. Samples.

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We understand that there are numerous other content management systems for higher education, but Hannon Hill Cascade CMS remains the top ranked CMS in this space. As a web development agency, we have partnered with them because we are committed to offering the best solutions to our clients.

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Occasionally we are asked to make a recommendation to build the higher education website in Drupal or WordPress. Here is our take on this pivotal question

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Making a business case for investing in a comprehensive website redesign to ROI-minded, quant-driven cabinet members is vastly different than making a case to marketing leaders who intuitively understand the value of a great website. For quantitatively inclined cabinet members, here are five ROI metrics that we have used to justify the investment in a comprehensive website redesign: 1. Better Student Quality: Fortifying program pages and the “why us” pages motivates better-fit students to raise their hands, dissuading wrong-fits from applying. You should expect to see conversion rates improve by as much as 25%. 2. Reduced Bounce Rate: Improving page architecture results in engaged traffic to your website. This should reduce your website bounce rate so it sits between 20% and 30%. The industry average exceeds 50%. 3. Stronger Google Rankings: Baking search engine thinking into every phase of redesign enhances your website’s Google rankings. One year after relaunch, you should see an increase in search engine traffic by 25% … Continue reading

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The Americans with Disabilities Act of 1990/2008 (ADA) and the Rehabilitation Act of 1973 require colleges and universities to provide individuals with disabilities equal access to programs, services and activities. This extends well beyond making sidewalks, entryways and classrooms accessible. It includes websites too. Why has this topic become important lately? Growth of non-traditional student population, people spending as much time in virtual environments as built ones, legislation catching up, and ready availability of assistive technologies are all fueling interest and greater scrutiny in this area. A recent New York Times article covered the story of individuals and law firms from around the country who have begun to make a lucrative business out of demanding compliance from public institutions, and taking legal action against those who don’t. Education Week featured a story about a disability advocate in Michigan who filed 500 complaints with the US Department of Education’s Office of Civil Rights (OCR), which is mandated to demand compliance when … Continue reading

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In working with over 100 colleges in the last 25 years, we have learned that website projects are a means for transforming an organization — Power structures are realigned, organizations are energized, inflection points are created, organizational trajectories changed, and destiny becomes more attainable.

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Three recurring themes that our clients have shared with us after 1-2 years of their website redesign are…

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