As a leading social media agency for colleges, universities and higher education institutions, we are frequently asked to share our best practices. This is part of a series of posts to explain how social media audit can serve their interests. A social media audit involves a comprehensive review of a higher education brand’s primary social media presence, activities, and performance. The goal is to assess the effectiveness of the current strategy and identify areas for improvement. This typically includes social media channels of the institution, schools, departments, alumni and centers of excellence. It excludes social media channels of athletics, labs, clubs and organizations, special events, and special initiatives. After gaining access to institution’s social media management software, we conduct a twelve-point social media audit to assess the following: 1. Profile Information AuditAssess all official social media profiles to ensure accurate and consistent information is presented, including logos and colors, profile pictures, cover photos, about information, and contact details. 2. Platform … Continue reading →