User experience design handles the strategic, narrative and structural design of digital experiences in service of persuasion, conversion and delight. There is a science and art of user experience design for marketing websites. Here is the list of best practices we have developed over the last 25 years: 1. Recognize that customers, not you, are […]
Tag: Inflection Points in Business
Three recurring themes that our clients have shared with us after 1-2 years of their website redesign are…
Organizations, like people, create their own destiny. Here are five forces I’ve come to understand about destiny in the lives of organizations.