| Jun 30, 2024
Higher Education SEO, GEO and AIO Marketing Best Practices for Colleges and Universities
SEO helps your site earn visibility in traditional search results on Google and Bing. GEO helps your content be discovered, cited, or summarized in AI-generated search experiences such as Google AI Overviews, Perplexity, ChatGPT, and Gemini. AIO, as we use the term, is the broader discipline of making your brand, content, and technical foundation understandable, trustworthy, and consistently usable across AI-driven search and assistant experiences, including ChatGPT and Claude.
Our 30 years of experience and research have shown us that strong organic ranking visibility can generate highly qualified traffic, leads and relationships and can compound in value over time.
In serving over 100 colleges and universities, we have not found a more dependable and reliable way to drive sustained enrollment and reputation growth than securing Google page one rankings for a college’s academic programs, thought leadership, and brand ideals. The students and partners who “discover” the college on Google tend to be relational, and go on to become brand ambassadors, long-term donors and allies.
Top search engine rankings have always mattered, but the rise of AI-generated answers makes strong organic visibility even more valuable. Search engines and AI-driven experiences increasingly draw on authoritative, relevant and well-structured web content when generating answers.
The following best practices have proven to grow enrollment (undergraduate, transfer, graduate, online, adult and international student), reputation and endowment for colleges and universities we have served:
1. Understanding the Factors That Influence Search and AI Visibility
Six categories of signals influence search visibility and AI discoverability:
- URL factors: Use symbolic and phrase tokens, not numbers. Use international domains or subdomains for country-specific content.
- On-page factors: Use meta-data and infuse keywords into copy.
- Off-page factors: Secure inbound links from reputable websites to your website.
- Social Distribution and Authority factors: Foster conversations and content sharing on social media.
- Local factors: Embed location and country signals for your target regions.
- GEO/AIO discoverability factors: structured data, entity clarity, topical authority, factual consistency, original research, quotations, statistics and content comprehensibility.
2. Start by Identifying Your Goals and Objectives
Here are a few common goals:
- Grow enrollment in undergraduate, graduate, doctoral, or online programs
- Strengthen Brand Reputation locally, regionally, nationally — in new areas of expertise, strategic priorities, and centers of excellence — all in service of positioning the institution as a school of consequence
- Expand Fundraising to serve students, secure high caliber students, secure talent, or to fulfill the vision of the strategic/master plan
- Improve External Relations with trade groups, foundations, corporations and government partners
- Recruit talented faculty, administrators and staff
Tailor your tactics to match your chosen goals.
3. Establish a Multi-Year Attack Plan
Take the long view. Develop a plan that goes after the lowest hanging fruit first (local and regional rankings), then harder-to-achieve national rankings, and finally the hardest-to-achieve international and reputation rankings. Slow and steady wins the race.
It takes several months to achieve local and regional rankings, and a year or more to achieve national and international rankings. Higher education marketers who have the patience and determination to achieve Google and AI rankings create an enduring rising tide of rankings and are able to reduce their paid marketing spend as these rankings are achieved.
4. Create a Keyword Lexicon
Craft a Keyword Lexicon that contains clusters of keywords, phrases and questions spanning your academic programs, brand ideals, and areas of thought leadership, innovation and intellectual capital. Laying claim to the keywords begins with an intentional plan. Categories in the lexicon should include academic program keywords, brand positioning keywords, reputation keywords, decisioning keywords, and location keywords.
Know that prospects use different clusters of keywords at each phase of the decision funnel. e.g. they’ll use reputation keywords during the awareness phase, category keywords during the consideration phase and branded keywords during the preference/purchase phase.
5. Consolidate Your Web Presence Around Your .edu Domain
Since each college and university can be awarded only one (and occasionally two) .edu domains, search engines generally rank .edu websites higher than other domain extensions.
6. Make Your Website Responsive, Secure and Fast
Google rewards responsive websites – ones that auto-adjust gracefully on smartphones, tablets or desktops. Google also ranks higher websites that load fast and are running in secure mode.
7. Infuse SEO/GEO/AIO Factors into All Content Assets
Embed SEO/GEO/AIO smarts, tactics and strategies into the architecture, design, copy and programming of all your website pages including:
- Academic programs, especially signature programs
- University magazines
- Faculty experts
- Faculty research
- News and events
- Academic, presidential and admissions blogs
- Social media
- YouTube
- Community relations programs
- Landing pages and microsites
8. Infuse SEO/GEO/AIO into All Existing Digital Assets
Because Google serves up a mix of copy, images, videos, maps and tabular data on a search results page, make sure you optimize copy, images, videos, PDF’s, tables, links, and meta-data on every website page. Search engine bots also review assets on social media channels, so ensure these assets are also optimized.
9. Build Distribution and Digital Authority
Foster social sharing because it helps content reach people, earn links, generate citations, reinforce entity visibility and extend distribution.
10. Energize Local Rankings
Since search engines give preferential treatment to local and regional brands, embed location and regional signals in your content.
11. Build Quality Site Links
Use link baiting to secure quality inbound links pointing back to your website. Create and leverage great thought leadership content and jointly promote it with partners.
12. Continuously Create Useful Content to Secure and Sustain Top Rankings for Important Keywords
Because relevant, useful content can build search visibility, use your ongoing conversations with students, families, faculty, alumni and partners to create new content (microsites, blogs, magazine articles, etc.) for various parts of the decision funnel. Inform all content with the Keyword Lexicon.
The more competitive a keyword, the more high-fidelity the content (infographics, videos, quizzes, etc.) you’ll have to create to secure and sustain page 1 rankings.
13. Bake GEO/AIO Optimization Factors in Your Content
In the era of AI-based generative engines like ChatGPT, Perplexity AI, Google AI Search, Gemini, and Copilot, it is crucial for your institution to establish visibility there also. You can achieve this by deploying structured data, entity clarity, topical authority, factual consistency, original research, quotations, statistics, content comprehensibility, first-party expertise and clear authorship—elements that align with the preferences of GEO/AIO engines.
Make expertise visible through qualified authorship, faculty credentials, original research, citations, institutional affiliations, and clear connections between people, programs, departments and areas of research.
14. Optimize for Questions and Answers
With conversational search and AI assistants (ChatGPT, Perplexity, Gemini and Claude), we have entered a new era of natural language, sentence-based, and question-based search. Now marketers must:
- Add frequently asked questions (FAQs): As people increasingly use conversational, question-and-answer format with AI assistants and conversational search, FAQs can improve discoverability by directly addressing relevant questions.
- Write colloquially. Since people won’t change their speaking habits for the computer, write new content using everyday vernacular.
- Write page summaries. Write short, persuasive, concise page summaries near the top of long-form pages. These summaries give both people and AI systems a concise explanation of what the page is about and can make important information easier to extract and understand.
- Build distribution and authority. Promote useful content through social channels, institutional partners, subject-matter experts and relevant communities to expand its reach and credibility.
- Think globally. Act locally. Since more than 20% of searches are local, make your institution’s locations, communities, campuses, service areas and geographic footprint explicit.
- Build strong search visibility. Content that performs well in traditional search can also benefit from the authority, relevance and clarity that contribute to AI discoverability. Measure AI visibility independently.
15. Monitor and Protect Keyword Rankings
Measure keyword rankings and competitors periodically. Respond to encroachment with counter-moves on an as-needed basis.
16. Measure Impact of SEO/GEO/AIO Efforts
Evaluate the following through snapshots, trends and benchmarks against comparable institutions:
- Percentage of traffic from search engines
- Percentage of inquiries, visits and applications attributable to organic search
- Brand visibility on search engines (should trend upwards)
- Branded vs. non-branded traffic
17. Measure SEO/GEO/AIO ROI
To quantify the SEO/GEO/AIO return-on-investment, connect the dots between efforts and conversions by deploying marketing automation software like HubSpot or Pardot, and other analytic tools.
These best practices were born out of our extensive experience in serving a large variety of schools and colleges — engineering schools, law schools, business schools, medical schools, nursing schools, healthcare schools, agricultural schools, professional schools, liberal arts colleges, stem colleges, Catholic colleges, faith-based universities and others. If implemented systematically, these practices can compound over time, helping grow student recruitment, attract talent, strengthen corporate partnerships, engage funders and foundations, and build lasting institutional relationships.
If you are too busy to defeat the SEO/GEO/AIO Goliaths in your space, review our high performance SEO/GEO/AIO services and higher education marketing capabilities, and consider partnering with us.