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Despite all the cultural and technology changes in the past ten years, today’s enrollment marketing professionals are still largely relegated to email blasts, while the one-to-one interactions are the domain of their colleagues in recruitment. It is now time for marketing and recruitment teams that previously worked in silo — with separate revenue goals and success metrics assigned to each — to be much more closely aligned. And delivering on that promise means coordinating the technologies used by each department. Marketing teams used to be responsible for creating leads, which would then be passed along to the recruitment team for follow up. But advances in online analytics and other tools now allow marketing professionals to gain far greater insights into what prospects are doing online. Combining web analytics with landing pages, email and link tracking tools and other tools that aggregate social media activity has clarified the pattern of individual online activity. In other words, marketing professionals can clearly define … Continue reading
Posted in: Analytics and Metrics, Enrollment Marketing, Higher Ed Marketing
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We know that colleges and universities today are scrambling to adjust to shifting demographics, shrinking budgets, skyrocketing pressure, and other changes on all fronts. We expect (rightly) that college presidents will be educators, diplomats, fundraisers and visionaries. Too often, organizing and managing personnel slips a little bit farther down the list. Too often, today’s presidents use outdated models of organizational management, where huge amounts responsibility fall to academic with little experience or training in the areas they oversee. Also troubling: many models overlook the most important part of any organization, the people. You may find the chief HR professional buried under a CFO or (even more frightening) under a Provost. We all think we could do better, right? I’ve certainly got some ideas of my own, and I bet you do as well. If I was president, here’s who would be sitting at my senior staff table, and why. VP of Academic Affairs or Provost At its very foundation, a … Continue reading
Posted in: Enrollment Marketing, Higher Ed Marketing