ChatGPT, the latest AI tool, has taken the world by storm. Should under-staffed and under-resourced marketing teams use it? And can it make marketing teams more productive? Before I answer that, let’s just review how this artificial intelligence (AI) tool works. How ChatGPT Works ChatGPT does not have a mind of its own, nor does it have its own thoughts. Instead, its responses are based on the collective memory of humanity, embedded in billions of web documents – imbued with the entire spectrum of humanity’s truthful, partially true, baseless, misinformed, racist and sexist points of views. Based on existing written sentence and document structure patterns, it completes or predicts word and sentence combinations weaving them together into authoritative-sounding, smooth, somewhat verbose and human-like answers.  Next, an army of human reviewers — with their unique personal biases — manually fine-tune the responses by ranking for quality. Using ChatGPT For Marketing Let’s examine how chatGPT fares in various components of marketing: S T … Continue reading →