Ideas, insights and inspirations.

As revenue pressures grow across higher education, so do board- and cabinet-level imperatives to “define the brand.” Easier said than done, true. But also worth every ounce of effort. At its best, a brand discovery should yield an authentic and durable brand position (with a 10-year shelf life). Better yet, a brand discovery (well planned and executed) should liberate your institutional voice — a bright new vocabulary that establishes an emotional connection with prospects and other stakeholders; a way to articulate, with clarity, verve and imagination why you matter. Getting the brand and voice right can test any school and potential partner. Brand discovery is where you begin to look more closely at hidden assumptions and unexamined bias — on your way to a clearing where new light allows something fresh and unforeseen to emerge. Choose quality over quantity How you approach brand discovery, especially the rationing of scarce time on campus, will have a big impact on results. A … Continue reading

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